Miranda Collard is the Global Chief Client Officer at Teleperformance and the founder and co-chair of TP Women, the company’s first Employee Resource Group for women. She also founded Black@TP and LatinX@TP. In 2019, Miranda launched TP Women to address challenges faced by women, including women of color, and empower them as industry change agents. In 2022, Miranda introduced three more ERGs to support diverse racial and ethnic backgrounds. These ERGs helped Teleperformance implement gender-neutral salary bands, proactive diversity selection for management, inclusive recruiting activities, mandatory DEI training, and mentorship for women employees. Under Miranda’s leadership, women in VP+ roles in the U.S. increased from 29% to 33%, and globally, women in managerial positions rose from 47% to 52%. A vocal advocate for diversity and inclusion, Miranda has contributed to Forbes, HR Director, and CEO World. She is also a board member of Youthlinc.
